Water Service Solutions for Connecticut Homeowners

Frequently Asked Questions

  • Why is my water pressure low

    Common causes for no water or low pressure from your well.

    • Low water levels in well
    • Leak in system piping
    • A clogged filter or water pipe
    • Faulty electrical controls
    • Waterlogged pressure tank
    • Worn well pump
  • When should I test my well water

    Initially

    • When a new well is drilled
    • If there is no record of testing
    • You are buying a home with a well

    Annually

    • Spring or summer is the best time to test

    And ...

    • Before installing a treatment system
    • Sudden change in taste, color, or odor
    • Someone in the home is pregnant or nursing
    • After failure of a septic system or flooding event
    • Changes in land use that cause runoff
  • What should my water be tested for

    At a minimum, test for common contaminants that can pose health risks.

    • Bacteria is the most common contaminant
    • Nitrates are caused by faulty septic systems and fertilizers
    • Lead can leach from household plumbing
    • Arsenic occurs naturally and was once a common ingredient in pesticides
  • Where can I have my water tested

    • Certified or accredited water testing laboratory, including the RWA Lab headquartered in New Haven, CT
    • Keep records of water testing
  • How can I protect my well water supply
    • Store chemicals at least 100 feet from your well
    • Keep heavy equipment and vehicles off of your lawn and away from your well
    • Only grow grass around your well; plants with long roots can damage the well casing
    • Do not pile leaves, snow, or anything around your well; consider adding a fiberglass marker to help with locating the well during fall and winter
    • Pump septic tanks every 3-5 years to avoid well contamination

•   •   •

We're here to help. Contact us any time.

WSS_Contact Form

Share by: